International Shipping & Customs

Thank you for shopping with Yoshimomo. Please review the following information about your order's delivery.

CUSTOMS POLICY
International shipments are subject to the assessment of duties and taxes determined by the importing country's government. Duties, taxes, and other fees such as Value-Added Tax (VAT) and Goods and Services Tax (GST) are not included in Yoshimomo shipping or retail prices. These fees may total as much as 30% of your order value and are the responsibility of the customer to pay upon delivery.

We are required by law to list directly on the package the full retail value of items ordered and contained therein. We cannot mark any package as a gift to avoid customs and duties fees. On rare occasions, customs agents may delay the delivery of, open, and/or examine the contents of packages at their discretion. For more information on customs fees and procedures, please contact your local customs office.

UNCLAIMED & REFUSED SHIPMENTS
Unclaimed orders or orders refused at the point of delivery will incur return shipping charges as well as a 30% restocking fee. Returned items with an expiration date of fewer than 12 months are not valid for refund.

QUESTIONS?
Contact us.

HELPFUL LINKS
Duty Calculator
VAT by Country