Yoshimomo ships worldwide via USPS International Package Services and FedEx International. To view product prices in your native currency, use the "Select Currency" dropdown menu in the upper left of any page.
INTERNATIONAL SHIPPING RATES
International shipping rates are based on weight, destination, and shipping service. To see the shipping cost for your order, you may use the shipping calculator located in your cart. Place items in your cart and begin the checkout process. Add your billing and shipping information to view your shipping cost.
International delivery times vary depending on the country of destination. Please allow 1-3 business days processing time + transit time for total delivery time.
USPS International Package Service
First Class: 7-21 business days
Priority: 6-10 business days
Priority Express: 3-5 business days
Economy: 2-5 business days
Priority:1-3 business days
Ground: 2-7 business days (service to Canada only)
If you require an alternative shipping method, contact us and we'll do our best to accommodate your need.
Your shipment confirmation email includes your order's tracking link. Your order's tracking page contains detailed information about your shipment's status as well as contact information for your local courier. If your delivery is delayed, if you miss your delivery, if you need to reschedule a delivery, or if you are experiencing a problem with your delivery, please contact your local courier directly. Your local courier will have the most current information about the status of your package, and is in the best position to help should any delivery issues arise.
BUSINESS DAYS & HOLIDAYS
Ou orders ship Monday - Friday, excluding federally recognized and US postal holidays:
- Day after Christmas: Monday, December 26, 2016
- Day after New Year: Monday, January 2, 2017
- Martin Luther King Jr. Day: Monday, January 16, 2017
- Presidents Day: Monday, February 20, 2017
- Memorial Day: Monday, May 29, 2017
- Independence Day: Tuesday, July 4, 2017
- Labor Day: Monday, September 4, 2017
- Columbus Day: Monday, October 9, 2017
- Veterans Day Weekend: Friday November 10, 2017
- Thanksgiving: Thursday, November 23, 2017
- Christmas Day: Monday, December 25, 2017
CUSTOMS ACCEPTANCE POLICY
All shipments that cross international borders are subject to the assessment of duties and taxes determined by the importing country's government. Duties, taxes, and other fees such as Value-Added Tax (VAT) and Goods and Services Tax (GST) are not included in Yoshimomo shipping or retail prices. These fees are the responsibility of the customer to pay upon delivery.
Unclaimed orders or orders refused at the point of delivery will incur return shipping charges as well as a 30% restocking fee. Returned items with an expiration date of fewer than 12 months are not valid for refund.
We are required by law to list directly on the package the full retail value of items ordered and contained therein. We cannot mark any package as a gift to avoid customs and duties fees. On rare occasions, customs agents may delay the delivery of, open, and/or examine the contents of packages at their discretion. For more information on customs fees and procedures, please contact your local customs office.